The number one goal is the satisfaction of our customers
Klingspor is an internationally organised, efficient, and innovative family company involved in the business of tools for surface treatment and shaping by means of abrasion. Our main businesses are coated abrasives, and cutting and grinding discs.
Our number one goal is the satisfaction of our customers. In order to guarantee this, we base our entrepreneurial decisions on the following maxims:
Constant high efficiency of our products
With our “Klingspor” and “Kronenflex” brand products, which are highly competitive in terms of quality and price, we strive for a position amongst the leading providers in the major industrial countries.
Our suppliers and service providers are partners in the market. We place on them the same quality and environmental standards as on ourselves.
Qualified technical advice to our customers for the optimisation of their grinding processes
We provide fair, individualised, and personal support, as well as a reliable logistics supply. They receive a price optimised for the performance of the respective product.
Maximum industrial safety for the user of our products
We commit ourselves to continual improvement of our processes and products. Our aim is “zero defects”.
A process-oriented Klingspor management system which includes the areas of quality, the environment, and industrial safety
We have committed ourselves to sustained environmental protection. We want to use material resources sparingly and to make their use more efficient through permanent improvements.
Within the options available to our company, we do everything so that our products and processes affect the users and the environment as little as possible. In our production processes, we lastingly reduce the energy consumption and the CO2 emission for every product manufactured.
Our workplaces fulfil the legal requirements for ergonomics and industrial safety.
All employees are themselves responsible for the quality of their work.
Tidiness and cleanliness at all workplaces are prerequisites for safe, high quality work.
Maximally qualified and performance-motivated employees in order to achieve our goals
Klingspor wishes to be a reliable and attractive employer.
Klingspor supports the requirements relating to the social responsibility of international companies and the values upon which they rest.
The relationship between employees and management is characterised by trust and mutual respect. Every employee should experience that his performance is needed, and that the quality of his work is appreciated.
Superiors have a role model function. Through suitable selection, training, and management of personnel, every manager is responsible for the efficiency and motivation of his employees.
The stepwise transfer of tasks, skills, and responsibility to employees makes it possible for the management to develop its area of responsibility to the extent necessary for organising the growth of the company.
By means of an above average rate of return for our shareholders, we want to ensure the independence of our company, as well as its continuous further development.
Laws and regulations are strictly complied with at all Klingspor sites.
The companies in the Klingspor group are an integral component of the international group of companies.
What counts is the joint result.
The Klingspor corporate principles apply to all companies in the Klingspor group worldwide.